 3C
Communications together with Hard Rock Café, Stockholm
- One step ahead in the card processing solutions world!
A few weeks ago Micros
Fidelio went live with their new Hand Held Terminals at the
Hard Rock Café in Stockholm, Sweden. This is the first
location using an integrated credit card reader on Hand Held
Terminals.
Being a location which is using 3C Communications for their
integrated credit card handling since a few years back, it
was natural for them to also integrate and use 3C Communications
for the pilot project, and it
works successfully!
 The
concept is as simple as effective! With these wireless Hand
Held Terminals, the Hard Rock Café staff can take orders,
sending them to the kitchen, add on orders, and also swipe
the guests credit card on the terminals with the integrated
credit card reader, and all of this is done while standing
at the guests table.
This will enable Hard Rock Café to focus on their guests,
-"Love All, Serve All".
Via wireless communication the Hand Held Terminal sends the
transaction to 3C, which completes the authorisation of the
card in only a few seconds. This improves the handling of
payments, and also gives the guests a higher level of security,
as the card never leaves the guest and the table. No doubt
that the Hard Rock café in co-operation with 3C have
made a major breakthrough in terms of integrated payment processing
in a POS system.
To know
more about Hard Rock Café, simply visit: www.hardrock.com
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NEC
Group - Almost 300 POS systems benefiting from
3C Communications technology!
As already announced
in our News section, 3C Communications has successfully won
an initial two-year contract to process credit cards for the
NEC Group Ltd.
Today, since 3C has been installed at the NEC - Birmingham,
phase 1 has been completed interfacing 3C with 180 Aloha POS
systems. NEC City Centre with a further 100 Aloha POS systems
incorporating the National Indoor Arena, International Convention
Centre and Symphony Hall will be phase 2 of the project completed
in the first week of December 2003. Making a total of 280
Aloha POS systems using 3C Communications.
The NEC
Group hosts some of the biggest exhibitions, concerts and
events in Europe and has plans to extend their exhibition
venue over the next year. The NEC - Birmingham is a truly
international venue as it is situated next to Birmingham Airport
and with excellent transport links.
The NEC
Group can be reached at www.necgroup.co.uk
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TELE2
becomes the first client of 3C in France for web payment solutions,
thanks to an interface recently developed with the CIC!
 On
November 24th 2003, a new interface with the French Bank the
CIC went live, opening to 3C Communications the French market
in terms of Web
Payment Solutions. With this new interface, 3C
is henceforth able to offer to French companies the easy and
secure handling of all credit card transactions effected on
the web, including those effected with the French Carte Bancaire.
As a natural
and logical first customer, TELE2 France, the mother Company
of 3C Communications benefits since October 2003 from the
3C payment platform for e-commerce - 3CWeb2Pay - and more specifically from the 3C Card Checker
functionality!
·
What are the specifics of the Card Checker?
It's very
simple! It allows an on-line validation of a credit/debit
card for a small amount, e.g. 1 EUR (not debited to the card
holder), just to check whether the card is valid:
- The
card number is entered and a validation request for e.g. 1
EUR is sent to the bank.
- An authorisation code is automatically sent back by the
bank, validating or declining the card.
·
What is the purpose of the Card Checker?
It simply permits to securely start a subscription process
after having checked the data of a customer's card, without
having to instantly debit his account (the settlement is then
being effected on the basis of a standard invoice payable
by cheque). This service allows an on-line electronic registration,
by taking the place, to a certain extent, of an electronic
signature. This tool is specifically used in a CARD NOT PRESENT
environment such as on-line subscriptions or services managed
by call centres.
Since
the 27th of October 2003, TELE2 France handles one third of
its
on-line subscriptions to ADSL via this channel.
Additional services expected during the 1st quarter 2004:
- On-line
payments of TELE2 ADSL offer on their portal: www.tele2.fr
- On-line purchases of ADSL derived products (such as modems,
filters etc.) via a dedicated web shopping centre.
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Planet
Winner starts a trustful co-operation with
3C Communications!
 Planet
Winner, in co-operation with 3C Communications, has developed
the 3CIntegra Hotels & Restaurants online credit card
interface for WInner Front Office and WInner
POS - the complete Front- and Back Office solution and cashing
technology in hotels, resorts and hotel chains. Planet Winner
introduced during the Horeca Expo 2003 in Gent, Belgium (Flanders
Expo, November 23-28) the new 3CIntegra Hotels & Restaurants
interface for their products. "The introduction has been
a great success, and we have received very enthusiastic reviews
from our visitors", thus Planet Winner.
Planet
Winner has been founded in 1996 by two IT/Horeca specialists,
and has been successful since in developing corporate solutions
for the Horeca business. For more than 5 years, Planet Winner
has been developing and implementing comprehensive systems
for Horeca assistance in management, sales promotion, and
optimal customer service.
Until
today, Planet Winner has installed more than 200 systems all
over Europe. Some of Planet Winner's customers are well-known
hotel chains such as Holiday Inn (Crowne Plaza, Core Brand,
Express), Golden Tulip, Best Western, Leading Hotels of the
World, and many others.
3C Communications
is expecting a long and trustful co-operation with Planet
Winner, and is convinced that Planet Winner's portfolio, including
all these reputable hotels, is linking up perfectly with the
3C international customer's profile. For more details about
Planet Winner, please visit: www.planet-winner.com.
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New
integration between Hogatex/InfoGenesis
and 3C Communications.
3C
Communications is proud to announce the newly developed integration
for credit card processing with Hogatex (PMS System) and InfoGenesis
(POS System). The integration and combined marketing strategy
will enable Hogatex/InfoGenesis and 3C to offer integrated
card processing to a wide range of 3 to 5 Star Hotels, plus
major Chain and individual Restaurants across Europe and the
Middle East. Following the initial integration of the systems
the functionality will now be even further enhanced by implementing
future requirements such as CHIP and PIN (EMV) and Dynamic
Currency Conversion.
Hogatex,
based in Vaterstetten/Munich, is one of the leading providers
for Property Management Systems with several hundred installations
in EAME. As customer demand for integrated card processing
and related services increased over the last months 3C Communications
was chosen as the partner for the credit card services. This
is based on the fact that the current market presence and
future market strategies for expansion of both companies are
similar and compliment each other.
Based
in Santa Barbara, California, InfoGenesis is a leading developer
of technology solutions for the hospitality and foodservice
industries. InfoGenesis products include Revelation, an integrated
point-of-sale solution, and Rendezvous, an enterprise restaurant
reservation solution. InfoGenesis customers are located throughout
the United States, Europe, Latin America, and Asia and include
Vail Resorts, Borgata Hotel and Casino, Compass Group USA,
MGM/Mirage, American Airlines Center, and Park Place Entertainment.
Again 3C Communications was chosen as the integrated card
processing partner as InfoGenesis understands the requirements
for card solutions across Europe and is prepared to meet the
same. InfoGenesis can be reached at www.infogenesis.com.
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Hilton
& Scandic hotels step into the virtual world of 3C!
The Scandinavian based
call centres for Hilton & Scandic reservation service,
starts to use the 3C's virtual platform 3CiPAY, for credit
card payments that passes through these call centres. The
3CiPAY
solution allows Hilton & Scandic to handle credit card
payments, related to their product and services offered via
those call centres, based in Sweden, Denmark, Norway and Estonia.
A significant advantage: each individual call centre will
be able to handle 4 currencies - Swedish, Danish, Norwegian
Krona and Euro, depending on the customer calling in!
The 3CiPAY platform permits Hilton & Scandic to freely
move the payment service to wherever the resource and needs
is required. Hilton & Scandic, like all 3C Customers,
also access all these transactions for reconciliation via
the 3C Web Report Server, where the reporting allows them
to easily monitor the transactions.
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3C
Communications appointed reseller for LOGHOS in Benelux and
Germany.
LOGHOS
Logical Hospitality Systems has appointed 3C Communications
as the preferred reseller of their LOGHOS Table Management
System in Benelux and Germany. LOGHOS is standardised and
ready to install software, which administrates the handling
of table reservations, guest information (CRM) and management
information within the international restaurant trade. With
presence and reseller structures already established in the
Nordic Countries, the UK and Spain, LOGHOS is now targeting
the restaurant market in Benelux and Germany.
3C Communications
was chosen as the preferred partner for LOGHOS in the above
markets based on the fact that the systems and services compliment
each other and similar businesses are targeted. Furthermore,
the existing sales structure provided by 3C in these countries
enables LOGHOS to shorten the time to market and continue
their sales success across Europe.
The LOGHOS
Table Management System provides restaurants with unique sales
and marketing tools clearly targeted at increasing the revenue
of the restaurant, optimising the reservation process, and
last but not least gaining better knowledge about the guest
structure and the individual requirements of the same. The
LOGHOS system will provide you with all the functionalities
to make reservation on the spot or centrally in the administration
office, synchronise reservation and optimise the table usage,
get in touch with your guest through table confirmation and
CRM tools, search reservations, reports and prepare statistics
about your individual restaurant or the complete chain. Increase
your sales and profitability by providing the right service
- to the right customer - at the right time - for the right
price.
Find out more about LOGHOS by visiting www.loghos.se
or contact the 3C sales person in your country : Clic
here
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3C
is today operational in the tallest building in Warsaw, the
InterContinental Hotel.
3C
Communications is pleased to announce its co-operation with
the new InterContinental Hotel Warsaw (www.ichotelsgroup.com).
The newly constructed hotel cuts a stunning shape on the Warsaw
skyline. Not only is it the tallest building in Warsaw with
43 floors but its innovative cut out design sets it apart
from its Warsaw contemporaries.
This property
is an important site for ICH as the first hotel in Europe
to run Opera 2.5. 3C Communications installed 3CIntegra Hotels
and Restaurants Credit Card Integration, which is successfully
managing payment by credit card at the hotels Front Desk and
F&B facilities.
For further
details on this story or the 3CIntegra Products in general,
please free to contact the 3C Country Manager for Poland Mark
Fitzgerald on +352 091 75 33 53 or contact us.
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